Steps: How to Upload your Documents to your Online Account

 

Follow these steps to submit document(s) to your Access Health CT account that are required for verification. You may need to repeat these steps for every household member and for every document category that is required for verification.

 

  1. Visit the Access Health CT website and click Sign in to access your account with your User ID and Password.
  2. Click “See What I Need to Provide” to see a list of documents required for verification.
  3. Click the (+) symbol to view requirements for each household member. Select "Submit Document"
    to upload a document for each requirement.
  4. Follow the instructions on the Document Upload screen.
  5. Select Document Type from the drop-down menu. Document Category and Household Member are already selected.
  6. Click the +Browse For Files button to browse and select the document applicable to the category.
  7. From the pop-up screen, select the document you want to upload and click Open. The document size must be 10MB or less.
  8. The selected document will appear in the Document Upload field. Select Upload and you will receive a message, “Successfully Uploaded.”

 

Please note: If you are unable to upload your documents, you can mail copies to Access Health CT, P.O. Box 670, Manchester, CT 06045-0670. Be sure to include the cover sheet with the unique barcode that was included in the letter requesting documentation.