Customers with Qualified Health Plan (QHP) coverage can cancel their coverage online or by phone with Access Health CT. However, if any member of the household has HUSKY Health coverage (Medicaid/CHIP) you must call Access Health CT to cancel.
How to Cancel QHP Coverage
Requests to end your coverage must go through Access Health CT directly. These requests cannot be processed by your insurance company.
You can cancel your QHP coverage by calling us at 1-855-805-4325, or if you have an online account you can cancel your health insurance coverage by signing in and clicking "Additional Actions" then click "End My Coverage".
The Date You Contact Us Or Cancel Your Coverage Is Important
You can request to terminate coverage back to the end of the prior month as long as you make your request before the last day of the month. One exception is in the case of death of an enrollee where the end date of coverage is the date of death.
- Customers can request to cancel their coverage as of 9/30/22 as long as they request cancellation by 10/30/22 (10/31/22 would be too late!)
If you need a coverage termination letter, please contact your insurance company.