In order to change or receive information about an Access Health CT account or application, you must be the primary applicant or authorized representative on the application. If you are not a primary applicant or are not an authorized representative, Access Health CT cannot release information or make changes to your Access Health CT account. It is important to understand that the reason for this is to protect your private information. 

If you are the primary applicant, you may choose a person as the authorized representative on your Access Health CT application. You may do this online or by contacting our call center at (855) 805-4325. The authorized representative may share and receive information on behalf of the person who is named as the primary applicant on the Access Health CT application. 

Note: Adding a Certified Application Counselor (CAC) or Certified Broker as an authorized representative on your applications is not recommended for privacy reasons. 

How to add an Authorized Representative on your online account:

1. Sign in at AccessHealthCT.com

2. Click on "Edit My Settings"

3. Click on "Add Authorized Representative"

AccessHealthCT.com |  1-855-805-4325  (TTY 1-855-789-2428)